We Stand Behind Our Product.

At Outflow, we take pride in the quality of every piece we put out. If something isn't right, we want to know about it.

Defects & Issues

If you receive a defective or damaged item, contact us within 72 hours of delivery at shopoutflow@gmail.com. Include photos or videos so we can see exactly what you're dealing with — this helps us resolve things faster and make it right.

Our Commitment

We handle every situation individually and do our best to find the best outcome for every customer and wholesale partner. We're a small brand and we care about every order that goes out.

Return Shipping

In most cases, customers are responsible for return shipping costs. We'll work with you on the details once we've reviewed your concern.

Wholesale & B2B

We value our retail partnerships and handle wholesale concerns with the same care. Reach out directly and we'll work through it together.

Contact

shopoutflow@gmail.com — we typically respond within 1–2 business days.